Hi Brian:
Thank you for all your help. Apparently it was a yahoo tool bar. Not sure
how that thing got there since I did not download it. However, I was able
to disable. Glad it was not the software.
Thanks again.
Tammy
----- Original Message -----
From: "Brian Lee" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, December 09, 2008 9:22 AM
Subject: Re: [JAWS-Users] superanti spyware
Addendum:
Tammy,
You can usually force a link to open its destination in a new window by
using the shift key with the enter key. You can also usually use the
application key or the right mouse button simulation on a link and in the
context menu pick the choice for opening it in a new window or tab. You
might want to do those things before disabling toolbars and add-ons.
Take care.
Brian Lee
[EMAIL PROTECTED]
----- Original Message -----
From: "Brian Lee" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, December 09, 2008 7:07 AM
Subject: Re: [JAWS-Users] superanti spyware
Hello Tammy,
I kind of doubt that SuperAntiSpyware is the program blocking your pop
up. However, I am not using the paid version and I am not sure if it has
a toolbar that installs in a browser or not. the free version doesn't
have one. You can work with your quarantined items in Super AntiSpyware,
but I suggest you try a few other things as well.
When in Internet Explorer go under the view menu and then navigate into
the toolbars submenu. Check to see if any toolbars might be active that
could be blocking the popup you want. If the toolbar choice is checked
then it is active and pressing enter will deactivate the toolbar. If you
have the Google or Yahoo toolbars you might want to deactivate them.
Another area to look in is in the browser add-ons. Go into the tools
menu and down arrow to the "manage add-ons" choice. In the submenu is a
choice for enabling or disabling add-ons. I am using IE 8 so it might be
a little different in IE7 or other versions of the browser. When you go
into the "manage add-ons" dialog box you can pick from a list of which
add-ons the browser shows. Check the list for the currently active
add-ons to see if one is running that you don't want to be using. If so,
move the focus to the item and use tab key to find buttons for enabling
and disabling the add-on. You can also check in the list of items that
run without needing permission. You want to be careful in this area as
you don't want to disable the wrong add-ons.
If you are sure that it is Super AntiSpyware that caused the problem then
you can open the program and use tab key to move to the choice for
managing quarantined items. The dialog box that comes up will have a
tree structure that can be expanded by using right arrow and collapsed by
using left arrow. Expand the date and then use down arrow to the various
categories that you can further expand to find the file that you want to
allow to run on your system. Once you find the file then use tab to move
to the restore button and follow the dialog from there.
Take care.
Brian Lee
[EMAIL PROTECTED]
----- Original Message -----
From: "Clarence and Tammy Frost" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, December 09, 2008 6:06 AM
Subject: [JAWS-Users] superanti spyware
Hello:
I installed superanti spyware and am having much trouble. First, I am
trying to use a program that uses pop ups and it worked fine prior to
installing superanti spyware. This is for a course I must take online.
It is on a secure website. I went to tools and unblocked pop ups and
tried using space bar and enter to access the links. However, now I am
unable to access them. I have tried uninstalling superanti spyware but
can not locate an uninstall option. Can some please let me know how to
get it to allow the pop ups or how to uninstall. This is urgent as I
have to take these courses immediately.
Thank you for any assistance.
Tammy
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