For that i would try to get someone with sight. Have them use safe mode, because you have a hardware to software issue. then update the drivers Like suggested by another and if jaws don't go in take my thoughts and try.

At 10:48 PM 12/17/2008, you wrote:
Hello Tim,
The problem I had with my video intercept issue, was that the computer refused too start at all. there was no windows sound, just the computers ability too get too a certain point, and then immediately shut off. I couldn't get the computer to go into narrator. Its verry frustratingfore a blind person, when we don't have the ability too see anything which may appear on the screen, and even more so, when you don't have a sighted person near by too help you read what's going on.
----- Original Message ----- From: "tim" <[email protected]>
To: <[email protected]>
Sent: Wednesday, December 17, 2008 8:47 PM
Subject: Re: [JAWS-Users] The dreaded video intercept error!


Tell jaws not to start up on boot. then once your up running. Use narrator to install the video intercept. Then you can start jaws after boot and should work.

At 11:16 AM 12/15/2008, you wrote:
Hello all,

This weekend, I had to reformat a computer with Windows xp Media Center.
I had been using Jaws 9 and I had a version of Jaws 8 on the computer.
I did not uninstall either version before reformatting.  I tried
reloading Jaws 9, but got a fatal error that kept Jaws from loading.  I
instead loaded Jaws 10.

Now, every time I start up Jaws, I get the indication that I need to
load the video intercept.  No matter how many times I've tried, I keep
getting the error.  The video intercept is listed in Add/Remove so I
know it's there.  Jaws still talks and I can access the controls on the
error message, but I'd really like to get rid of this thing.

Any suggestions?  I suppose I could delte Jaws 10.  find a "good" copy
of Jaws 9, reinstall that and properly delete that and do the same with
Jaws 8 to get down to a bare computer, but that seems like a bit of
nonsense.

Any help will be greatly appreciated.

Clifford

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Visit the JAWS Users List home page at:
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Visit the Blind Computing home page at:
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Visit the JAWS Users List home page at:
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Visit the Blind Computing home page at:
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