Hi,
It is possible that they are sitting on the group messages by conversation
line
and they see that it is unchecked. It is fairly common to just hit the
enter key, thereby checking it. I have ocationally done that myself, not
thinking.
Roger----- Original Message -----
From: "Flor Lynch" <[email protected]>
To: <[email protected]>
Sent: Saturday, January 17, 2009 6:47 AM
Subject: Re: [JAWS-Users] uncollapsing messages
If view messages by conversation is unchecked and we are still hearing
'collapsed', then that is a false report. I don't find any other way
messages could be 'collapsed' unless view by conversation is, in fact,
checked. Have her: Unload JAWS; reload it; and Press enter, NOT spacebar,
on view messages by conversation, and repeat the process if necessary, to
uncheck it.
----- Original Message -----
From: "Mike & Barbara" <[email protected]>
To: "jaws-users-list" <[email protected]>
Sent: Saturday, January 17, 2009 2:13 PM
Subject: [JAWS-Users] uncollapsing messages
Hi All,
A friend is running XP & Outlook Express. Her group messages by
conversation in the view menu is unchecked but, her messages are still
collapsing. Does anybody have any suggestions on how to stop her messages
from collapsing? All advice will be greatly appreciated. Thanks much.
Take care.
Mike
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