Hi mike
hmmm...I'll have a go. *smiles*
firstly, you have to log on to the gmail server with the account details,
username and password.
I'm going to assume either you or the person have been there?
assuming you are using a screen reader, I'd change the view to make it
easier to read links. you can have this as default when you log in.
ok, so you should now be in your account on the in box page.
you need to get to the spam link. you can either arrow down to it or using
the links list, insert F7, then press the letter S for spam, until you reach
that item. then hit enter to select and activate that link.
you should now be able to go down to the spam box.
I've just done this by hitting insert F6, then I looked for spam. there were
two items here but it's the second one you want. that is of course if your
links have two spam items.
if this proves to be difficult, you can arrow down to where you will see a
lot of emails with links etc. these are the emails that Gmail has blocked.
on the page it says "spam" then under that is a combo box which says, more
actions. this is a list of actions you can perform once you have "checked"
an email.
you can go through the list of course and if you find the email there you
can first check that email and then look for the button that says "not spam"
the other way to do this is to just in put the person's name in to the edit
search box and hope gmail can locate it from there.
sometimes gmail does add the wrong emails to this spam list, so if I know
I'm expecting an email and don't get it in outlook express, I go to this
page and go through the emails.
by placing a check on the email allows you to perform an action including
deleting these emails permanently from the google server.
as I said, I periodically go through this list and either delete the emails
out right or mark them to go to the in box. then they are delivered when you
next get emails from outlook express.
you can resend emails this way too.
as long as you have your emails kept on google server, you can always
retrieve emails this way that you might have deleted on outlook express.
trust me, it does come in handy to keep backup emails.
I hope this makes sense. I'm not that good at writing instructions.
Elaine
----- Original Message -----
From: "Mike & Barbara" <[email protected]>
To: <[email protected]>
Sent: Friday, July 03, 2009 8:27 PM
Subject: Re: [JAWS-Users] Gmail & message rules
Hi Elaine,
Is there a wayy to stop Gmail from sending this particular person's Emails
to the Spam folder? If so, would you please give me blow by blow steps
that
I can pass on to this other person that is having the problem? Thank you
so
much for your help. Take care.
Mike
----- Original Message -----
From: "Elaine" <[email protected]>
To: <[email protected]>
Sent: Friday, July 03, 2009 12:10 PM
Subject: Re: [JAWS-Users] Gmail & message rules
hi mike
might be wrong on this one but I think first you should check the Spam
filter on the google mail web page.
I often have to go through it to allow an email to get through to outlook
express.
I don't think a message rule would work as gmail itself has placed that
email in the Spam filter.
hope this makes sense. *smiles*
Elaine
----- Original Message -----
From: "Mike & Barbara" <[email protected]>
To: "Jaws List" <[email protected]>
Sent: Friday, July 03, 2009 7:49 PM
Subject: [JAWS-Users] Gmail & message rules
Hi All,
Someone I know is having a problem with certain Emails going into his
spam
folder and he is using Gmail. Can message rules be created with Gmail
like
with using Outlook Express? Your help will be greatly appreciated.
Thanks
much. Take care.
Mike
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