Hi Kimsan, You might want to try disabling add-ins and then enabling them one-by-one to see if one of them is the culprit. Here is how to do it in Outlook 2007:
1. Make sure Outlook is closed. 2. Bring up the run dialog by using Windows key with R. 3. type in outlook /safe (that is the word Outlook followed by a space followed by a forward slash followed by the word safe. Press enter key. 4. At this point if you get a dialog asking about making Outlook the default Email program or similar type messages answer yes or no. 5. When in the list of messages and in the Outlook safe mode use Alt+T for tools and arrow up to the "trust center" choice and press enter. 6. Use up or down arrow key until you get to the add-in category. 7. Tab to the "go" button and press enter key., 8. There should be a list of add-ins presented. Move up and down the list using arrow keys. use spacebar to uncheck those that are checked. 9. Tab to OK and press enter key. 10. Close Outlook and open it again in its regular mode. If it opened without any problem then go back into the list of add-ins and check them one-by-one. Close Outlook after each one is checked and open it again. This is a lengthy process but it might identify an add-in giving trouble. I have heard that the Windows Search indexer helper add-in has caused this type of problem for some people. If this doesn't solve the problem and running the scanPST.EXE inbox repair didn't work then I am not sure what to suggest. Being that you have reinstalled and repaired Outlook, it sure seems like it could be a problem with an add-in. Take care. Brian Lee [email protected] For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
