Hi folks. I'm wondering if some of you might have any ideas about a problem that just popped up today with Windows Explorer in Windows 7 Ultimate and JAWS 11.
I did an in-place upgrade from Vista Ultimate SP1 32 bit to Windows 7 Ultimate. Everything went without a hitch except for one minor thing with Windows Explorer. I didn't start having this problem until I connected my VR Stream (running firmware update 3.03) to my PC to download a book from NLS. I got the balloon that the driver had been installed successfully and did my download. However, when I tried to eject my Stream in the system Tray, I received an error that a problem had occurred. The first time this happened, I was able to manually eject my stream successfully, but I had to disconnect it in a subsequent attempt later today. After I disconnected my Stream, I used the Windows Key +E key to run Windows Explorer as usual, but I received a message saying something about Windows Explorer not working. JAWS didn't speak this message, but I have enough usable vision to see at least that part of the message. I checked my event logs, and the following application error occurs: Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765076 Faulting module name: FSDomNodeUIA.DLL, version: 10.19.737.0, time stamp: 0x4adfaa45 Exception code: 0xc0000005 Fault offset: 0x00007624 Faulting process id: 0xdec Faulting application start time: 0x01ca59ba492ee680 Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Program Files\Freedom Scientific\Shared\FsDomSrv\2.0\FSDomNodeUIA.DLL Report Id: 1d9df260-c5b0-11de-957f-00044b152ec0 The error message- which seems to appear as a dialog box, hangs for about ten seconds and closes- after which I can do another Windows Key + E and bring up Explorer normally. This seems to happen intermittently, but it is definitely connected with my VR Stream drivers and possibly Windows Live as Well. I've reported this issue to FS, but just wondering if anyone else has had this issue with Windows 7. FYI- I'm running Windows 7 Ultimate 32 bit on a custom built system with an Intel 2.4 GHZ Quad Core processor with 4.0 GB of Ram, and NVIDIA Geeforce 8800 -GT Video card and an NVIDIA Nforce motherboard with an N-780I chipset. I did an in-place upgrade, which I realize isn't recommended but I haven't had any major issues and this one is fairly minor. The only workaround I've found is to close out JAWS and use Narrator to get to the system tray and eject my Stream from there. Any experiences would be greatly appreciated. Best, Chris. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
