I have seen similar issues occasionally when I connect my Victor Reader
Stream with the long USB cord. I am using Vista Home Premium. I avoid
using the cable as much as possible and use a card reader to transfer books.
Besides, the card reader is tremendously faster. Are you using the long USB
cord or a card reader?
If you still have problems when using the card reader, there might be a
problem with the card. In this case, select the drive in Windows Explorer,
press the Applications key, and select Properties from the context menu.
Press Control + Tab until you get to the Tools Tab, and activate the Error
Checking button.
Don Marang
----- Original Message -----
From: "Chris Hallsworth" <[email protected]>
To: <[email protected]>
Sent: Saturday, October 31, 2009 6:37 AM
Subject: Re: [JAWS-Users] Issue with Windows 7 Explorer,JAWS 11 and possibly
the drivers for my Victor Reader Stream
My explorer crashes too sometimes. This is with JAWS 11 under Windows 7 64
bit. I don't own a Victor Reader Stream so don't know if the drivers are
the
problem.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Christopher
Sabine- ONH Consulting, LLC
Sent: 31 October 2009 1:41 AM
To: [email protected]
Subject: [JAWS-Users] Issue with Windows 7 Explorer, JAWS 11 and possibly
the drivers for my Victor Reader Stream
Hi folks. I'm wondering if some of you might have any ideas about a
problem
that just popped up today with Windows Explorer in Windows 7 Ultimate and
JAWS 11.
I did an in-place upgrade from Vista Ultimate SP1 32 bit to Windows 7
Ultimate. Everything went without a hitch except for one minor thing with
Windows Explorer. I didn't start having this problem until I connected my
VR
Stream (running firmware update 3.03) to my PC to download a book from
NLS.
I got the balloon that the driver had been installed successfully and did
my
download. However, when I tried to eject my Stream in the system Tray, I
received an error that a problem had occurred. The first time this
happened,
I was able to manually eject my stream successfully, but I had to
disconnect
it in a subsequent attempt later today.
After I disconnected my Stream, I used the Windows Key +E key to run
Windows
Explorer as usual, but I received a message saying something about Windows
Explorer not working. JAWS didn't speak this message, but I have enough
usable vision to see at least that part of the message. I checked my event
logs, and the following application error occurs:
Faulting application name: explorer.exe, version: 6.1.7600.16404, time
stamp: 0x4a765076
Faulting module name: FSDomNodeUIA.DLL, version: 10.19.737.0, time stamp:
0x4adfaa45
Exception code: 0xc0000005
Fault offset: 0x00007624
Faulting process id: 0xdec
Faulting application start time: 0x01ca59ba492ee680
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Program Files\Freedom
Scientific\Shared\FsDomSrv\2.0\FSDomNodeUIA.DLL
Report Id: 1d9df260-c5b0-11de-957f-00044b152ec0
The error message- which seems to appear as a dialog box, hangs for about
ten seconds and closes- after which I can do another Windows Key + E and
bring up Explorer normally. This seems to happen intermittently, but it is
definitely connected with my VR Stream drivers and possibly Windows Live
as
Well.
I've reported this issue to FS, but just wondering if anyone else has had
this issue with Windows 7. FYI- I'm running Windows 7 Ultimate 32 bit on a
custom built system with an Intel 2.4 GHZ Quad Core processor with 4.0 GB
of
Ram, and NVIDIA Geeforce 8800 -GT Video card and an NVIDIA Nforce
motherboard with an N-780I chipset. I did an in-place upgrade, which I
realize isn't recommended but I haven't had any major issues and this one
is
fairly minor.
The only workaround I've found is to close out JAWS and use Narrator to
get
to the system tray and eject my Stream from there. Any experiences would
be
greatly appreciated.
Best,
Chris.
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