I have already contacted you Eric. Hope you got it. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Eric Damery Sent: 05 December 2009 18:55 To: [email protected] Subject: Re: [JAWS-Users] Major problem with Tandem Centre
The way it works, is that whoever is the Controller (Get Access to a Computer), must be a properly authorized license and you must be using a version that is as high or higher than the version of JAWS being used on the Target machine (Allow Access to my Computer). So if you are using version 10, you could not be the Controller in a Tandem session with a user who is running JAWS 11. The Target user can be using a proper license or in this case, could also be running in 40 Minute Demo mode. The Tandem session will expire when the 40 minutes expires of course. The Controller machine may not be a 40 Minute Demo. In the case described as a major problem by the user on the list, there is something else going on which we will be happy to discuss with him when he contacts us. There really is not a problem at all. Kind regards, Eric ________________________________ From: [email protected] on behalf of Hannah Day Sent: Sat 12/5/2009 11:20 AM To: [email protected] Subject: Re: [JAWS-Users] Major problem with Tandem Centre Ar ok well one of them is a demo how do you know eric? Chat soon hannah -- Hannah Day E-mail: [email protected] MSN: [email protected] Skype: hannahday -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Eric Damery Sent: 05 December 2009 15:48 To: [email protected] Cc: Bryan Carver Subject: Re: [JAWS-Users] Major problem with Tandem Centre Please write me or FS Tech support off list and tell me your serial number or the serial number of the user you are connecting to. I pretty certain that one of you do not have a proper JAWS license installed. Regards, Eric Damery -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Chris Hallsworth Sent: Saturday, December 05, 2009 10:04 AM To: [email protected] Subject: [JAWS-Users] Major problem with Tandem Centre Hello all, I'm surprised no one has told us this yet, however since Tuesday I have noticed that I can log onto somebody else's machine fine, but after about 60 seconds it logs itself off. Does FS know about this? Also have any of you had this trouble? Going to ring my dealer Monday for something else but will also make them aware. Thanks. Chris. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
