Hi Rick,
I followed your advice about cleaning my system with anti-spyware and
running a virus scan.
However, the error still came up during the installation. I had my
daughter, who has experience with registry and is technological
knowledgeable, get on my computer and correct the problem with the
key. She established access for the problem key and the installation
went smoothly. Now I can read PDF files!
Thanks for your help.
Lennie
At 04:44 PM 1/17/2010, you wrote:
Hi Lennie,
According to Adobe, you should scan your system for viruses or spyware,
to make sure it is clean, and un-install any earlier versions of Adobe
before trying to re-install Adobe 9.
I hope this works for you,since the other solution involves hacking the
registry.
Rick Justice
----- Original Message -----
From: "Lennie" <[email protected]>
To: <[email protected]>
Sent: Sunday, January 17, 2010 12:27 PM
Subject: Re: [JAWS-Users] Help! Error in installing Adobe 9.3
Hi Rick,
I am using window XP with the latest updates. I am also using the
latest version of Jaws.
Thanks,
Lennie
At 11:23 AM 1/17/2010, you wrote:
>Hi Lennie,
>Which version of Windows are you using?
>Rick Justice
>----- Original Message -----
>From: "Lennie" <[email protected]>
>To: <[email protected]>
>Sent: Sunday, January 17, 2010 9:48 AM
>Subject: [JAWS-Users] Help! Error in installing Adobe 9.3
>
>
>Hi,
>
>I get the following error trying to install the latest version of
>Adobe. I haven't a clue why this is happening and I am wondering if
>anyone can help me to correct this problem so that I can read my PDF files?
>
>Please help!
>
>Thanks,
>
>Lennie
>
>Adobe Reader 9.3
>Error 1402.Could not open key:
>HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{06849E9F-C8D7-4D59-B87D-
784B7D6BE0B3}\InprocServer32.
> Verify that you have sufficient access to that key, or contact
>your support personnel.
>OK
>
>
>
>For answers to frequently asked questions about this list visit:
>http://www.jaws-users.com/help/
>
>
>For answers to frequently asked questions about this list visit:
>http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
