Lenny, I read the other day that if JAWS users follow certain steps it will almost always work.

Personally, I do not like leaving the preview pain on from the layout page because, it opens every email as you arrow down the list. There are some emails that, for security reasons, I do not want automatically opened. It's just a personal preference.

Now, follow these steps and you should have no more problems most of the time, or at least it has been working for me flawlessly.

Step 1:
press control + home
step 2:
press insert + escape to refresh the page
Step 3:
press control + home

Now you should be able to read your message by using the arrow keys or using the say all keystroke

Hope this helps,
Gena



--------------------------------------------------
From: "Lenny McHugh" <[email protected]>
Sent: Saturday, July 17, 2010 12:09 PM
To: <[email protected]>
Subject: Re: [JAWS-Users] WINDOWS LIVE MAIL, SILENT MESSAGES

Just wondering is anyone not having a problem with windows live mail on a
win 7 home premium machine?
----- Original Message ----- From: "John_Justice" <[email protected]>
To: <[email protected]>
Sent: Friday, July 16, 2010 7:00 PM
Subject: [JAWS-Users] WINDOWS LIVE MAIL, SILENT MESSAGES


I found what might be a working solution to this issue with Jaws not reading
certain messages in Windows Live.
I have tried this several times and it does seem to work.

1. In the view Option, go down to Layout and make sure the Reading Pane is
checked.
2. There are options for placing it either at the bottom or to the right of
the message.  Choose the bottom option.
3.  If you encounter a message that won't read, activate the Jaws cursor.
There may be a lot of other information in the page that we don't usually
hear.  If you are experiencing that, press the Page Down and you can read
the message.  It's annoying but it does work.

John and Linda Justice
With guide dogs Jake and Zachary
PERSONAL E-MAIL:  [email protected]
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