Is there a chance the scroll lock key is pressed and turned on? If it is, then press it till it's turned off. If that's not the problem, then you may send to FS another xls file that's not personal and important to you
Is this the only file that givs you problems?
Negoslav
----- Original Message ----- From: "Greg Washington" <[email protected]>
To: <[email protected]>
Sent: Tuesday, July 27, 2010 9:31 PM
Subject: [JAWS-Users] Cannot use Excel 2010 with Jaws 11.1.1461


I just bought a computer with Windows 7 64bit and office 2010. I am using JAWS 11.0.1461 64 bit edition. I can use Word 2010 but am having problems with Excel 2010. When I open a excel file stored on my computer JFW will not read the columns and rows. The file opens to one row visible with Jaws and I cannot navigate to any other cell. Also, when I press the Jaws key+v to open the JFW option window it does not open to the Excel options like in other versions of Excel. It opens to a window which says that Jaws cannot recognize this icon. I contacted FS tech support and they wanted me to send a copy of the file I am trying to open. I can't do that because it's a personal financial file.

Has anyone else experienced this problem with Excel2010? And if so, can it be fixed?
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