Mike,
JAWS6.2 was before Windows XP SP3, so there could be a problem there.
the cataloguing of files is something Windows Update to SP3 needs to do
to complete successfully. I believe she'll still be on SP2 (if that was
her previous.)
----- Original Message -----
From: "Mike & Barbara Arcadia" <[email protected]>
To: "Jaws-Users List" <[email protected]>
Sent: Sunday, August 15, 2010 6:26 PM
Subject: [JAWS-Users] Updating to SP3
Hi All;
I suggested to a friend that she update to XPSP3 and so she had a Jaws
chalenged / sighted friend help her using the direct download link
provided
by Mr. Ferrin. After the download & install was complete she got a
message
stating that the catalogue files were not installed. would you all
please
tell me if this is normal or something went wrong and if something
went
wrong, how to fix the issue? She is running XP Home & Jaws 6.2. All
help
will be appreciated immensely. Thanks much, take care.
Mike
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