Hello there David,

Are you very certain you are running Jaws 11? While I see that option in Jaws 7 and Jaws 9 I do not see it in Jaws 11. It just isn't there.

Anyway, it isn't the fact that Jaws doesn't begin reading the message immediately it is open, Jaws just doesn't see the body of the message at all. It can't be an Outlook Express setting because the same setting applies with Jaws 7 and Jaws 11 open on that machine.


----- Original Message ----- From: "David" <davidwhitehead1...@cogeco.ca>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, January 13, 2011 11:30 AM
Subject: Re: [JAWS-Users] Help! Jaws won't read e-mail messages.


hello there;

actually?

I'm using jaws 11, right now? and I do see that feature, within insert+v=adjust jaws options?
and then press the letter "m" twice.


----- Original Message ----- From: "Dale Leavens" <dleav...@puc.net>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, January 13, 2011 11:26 AM
Subject: Re: [JAWS-Users] Help! Jaws won't read e-mail messages.


David,
while this is an option in the settings for Jaws 7 and 9 and probably elsewhere it is not a selection in Jaws 11.

Anyway, it isn't the fact that the message isn't immediately read when open, the body of the message just isn't there, it is invisible to the pc cursor in Jaws 11 when the message is open.

Bits of it can be read with the Jaws cursor and if one is patient enough to use paging keys and return to the Jaws cursor the message can be read using the Jaws cursor but it is invisible to the PC cursor. Arrow keys don't read, Jaws key and arrow doesn't read line, the text is simply invisible to Jaws with the PC cursor.

I have sent an e-mail to Freedom Scientific Customer Service this morning but so far nothing but an automated response, I expect they will send something later.

Dale leavens.


----- Original Message ----- From: "David" <davidwhitehead1...@cogeco.ca>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, January 13, 2011 10:44 AM
Subject: Re: [JAWS-Users] Help! Jaws won't read e-mail messages.


hello there;

give this a try;

1, in OE,

insert+v for adjust jaws options,

2, press the letter "m" until you hear;
messages automatically read on.

you should press the letter "m" twice to hear this.

if it's off, spacebar to turn on.


----- Original Message ----- From: "Dale Leavens" <dleav...@puc.net>
To: <jaws-users-list@jaws-users.com>
Sent: Wednesday, January 12, 2011 9:07 PM
Subject: Re: [JAWS-Users] Help! Jaws won't read e-mail messages.


I don't have that option. I have:

1. Smart word reading
2. Language Detect
3. custom labels
4. stop words exception dictionary

I don't have any idea what that is unless it is a trap to catch those bad words which cripples jaws when encountered.

Thanks for the try though.

Dale Leavens.

----- Original Message ----- From: "David" <davidwhitehead1...@cogeco.ca>
To: <jaws-users-list@jaws-users.com>
Sent: Wednesday, January 12, 2011 8:43 PM
Subject: Re: [JAWS-Users] Help! Jaws won't read e-mail messages.


Hello there;

Did you go into insert+v, adjust jaws options,
Press the letter "r" and then down arrow to see if,
Automatic read messages
If it's not on, press spacebar,
Now tab okay.
on,

-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dale Leavens
Sent: Wednesday, January 12, 2011 8:31 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Help! Jaws won't read e-mail messages.

Updated Janet's computer running XP Home with Jaws 11 the other day and now
it won't read the body of e-mail messages in Outlook Express. The Jaws
cursor will read what is in view but not the PC cursor. I don't see anything
in settings (Jaws key+V that might explain this.

Can anyone tell me what is going on?

Reverting to Jaws 7 and all works as it should.

Thanks for any help with this.

Ooopse! there goes the electricity and along with it my WiFi and the ADSL
modem. This will have to go when the power comes back on.


Dale leavens.

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Send any questions regarding list management to:
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Send any questions regarding list management to:
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