Hi James. See if you can go an download the latest aim. Also, kill the process. Go into task manager by using control shift escape. Arrow over to processes. There's a list view. You're looking for aim.exe delete, hit yes, then try and either opening aim again, or installing the latest version. Note: if you kill the process but it's there, hit delete again. If it gives a can not determine process error something to that effect, the process has already been terminated. Hope that helps.
Siobhan

-----Original Message----- From: James Flusche
Sent: Wednesday, January 19, 2011 1:31 PM
To: [email protected]
Subject: [JAWS-Users] my aim program is frozen

Hi list, I hope you can help me.
For some reason went I went to use aim it froze up.
I have tried to uninstall it from the programs and features list, from the computer on the desk top, and also from all programs. No matter what I do the program stays froze, it will not open or let it self be uninstalled.
Please, any suggestions would be helpful, thank you very much.
I am using vista with latest jaws 12.

James Flusche

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