Hi All, I had complained the other day that FS hadn't increased my JAWS activation count even though I was eligible for one according to the activation page on the FS site. I wanted an increase since my new computer should arrive soon.
I'm happy to be able to report that the story seems to finally have a happy ending. I filled out the form again this morning and, this time, got a message from FS very soon afterwards that my count had been increased. That also answered the question the tech support person didn't know as to whether we are supposed to hear about whether or not an increase request has been granted. Margaret Previously, I wrote: Thanks to everyone who answered my question about whether a single user license could be used on more than one computer. I thought it could and did know about the 3 activations thing although I confess I hadn't made the mental equation of 3 activations equals up to 3 computers. I'll need to check my count since I was down to one after my sound card had to be replaced a couple weeks ago and the short version is that FS didn't seem to have increased my count after filling out the online form and requesting an increase when I had to talk to an FS tech support person about something else and I'll really need an increase with the new computer coming soon. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
