Hi Becky,
When " unread " is not being said for messages do what Flor suggests below. From: Flor Lynch Mike, Go to the message list, look in the edit menu and find the " mark as unread " choice & press enter. Flor Hope this helped. Take care & have a very happy New Year. Mike ----- Original Message ----- From: Becky B. To: jaws-users-list@jaws-users.com Sent: Friday, December 30, 2011 5:55 AM Subject: [JAWS-Users] Outlook Express question Hello. I am using XP Home and JAWS 13. My new, unopened email no longer says "unread." I'm also showing only two menu items, File and Edit. Any suggestions to get my "unread" status back for unopened email? Thanks. Becky For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/