Jim, You should be able to get outlook service pack 1 in windows update. Keep in mind that it won't say outlook, it will be ms office service pack 1.
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of jim Sent: Friday, October 26, 2012 11:27 AM To: [email protected] Subject: [JAWS-Users] Jaws 14 freezing with outlook 2010 Hi Eric: I have been helping Diane with trying to fix her outlook problem. We spent about four hours on the phone with tech support yesterday. They were very helpful and patient with us. However, she has the same problems going on, Jaws freezing up and still losing speech, or after waiting for a minute or two we get blank messages instead. the last suggestion from the Jaws tech. was to uninstall Jaws 14 and all shared conponents which I helped her do after we finished the call with the Jaws tech. person. I helped her reinstall Jaws 14 using narator, after finishing this long process of talking on the phone with tech. support and walking her through all these suggestions we are still having the same problems with Jaws 14 and outlook on her computer. How do I go about having her check for this update for Outlook 2010? Any help would be appreciated, thank you in advance... Jim: I've Learned....That life is like a roll of toilet Paper. The Closer it gets to the end, the faster it goes. God bless: GO BUCKS!!! For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
