I apologize for sending an email with such crappy mistakes. i hit escape, and it sent accidentally. Anyway michelle hope I helped somewhat :) Siobhan On Nov 26, 2012, at 2:58 PM, Siobhan <[email protected]> wrote:
> Hello Michelle. I wonder if he should've just installed a downloaded version > of 13 rathern then trying to use the check for updates feature? Just trying > to give you some idea. If he downloads the version, he cant hen upgrade with > the license key. hope that made some sense. > On Nov 26, 2012, at 2:53 PM, Michelle McQuigge <[email protected]> > wrote: > >> Hi all, >> >> A friend of mine began complaining of sluggish technology, and I set >> out to give him a hand as best I could. It transpired that he was >> using jaws 7 on his windows 7 system (Yeah, I couldn't believe it >> either), which explains a good deal. I had him run update check on the >> spot, and it showed updates up to Jaws 13 available. He tried to >> install 13, but wound up with Jaws 11 on his system instead. Is this a >> common occurrence when upgrading from such an old version of Jaws? Is >> there an intermediate step that I missed in my efforts to bring him >> into the 21st century? I'd welcome any guidance list members can >> offer. >> >> Thanks and all the best, >> Michelle >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
