First, when I start an update, I don't use the computer for anything else, I make sure my e-mail is turned off and all other pages except the installer and Jaws are shut down and then, it generally takes about 5 minutes or less to get the finished and then restart the computer messages.
Rose Combs roseco...@q.com -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of joanne Sent: Friday, December 07, 2012 8:40 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] trouble installing jaws update/keeps clicking and says please wait but nothing happening As I type I'm hearing the installation clicks for the update, and every time I re-start and try it again the same thing happens. It's stalling out or moving so slow that this actually could take hours, as last night I did have computer on for over an hour waiting for the installation. I even removed jaws 14, keeping components and using 12 or 13 so I had speech. I didn't update from my check for updates; I went to F.S. and got the download. So I have the F.S. download, removing my jaws 14, hoping it would install cleanly, but nothing's moving. Is there something I can do to get this installing? Or should I get a different download from the FTP one? I have a 64 bit machine and this is a 64 bit download so everything checks out. Thanks. Joanne For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
