Hi Chris, Thank you very much for your advice / input. I'll send this to my friend & let him decide what he wants to do. Take care. Mike This email was sent from my, iBarstool.
----- Original Message ----- From: Chris Hill To: [email protected] Sent: Friday, February 15, 2013 10:01 AM Subject: Re: [JAWS-Users] Windows7 Suggested Settings For Jaws13 First, eliminate jaws from the issue, download nvda and try it. If it is just a screwy, then the upgrade is probably messed up. The system might have had a virus before the upgrade, or been damaged in some other way. You never know when you start having problems after an upgrade if the upgrade is what is causing the problem. For that very reason, I wouldn't waste ten minutes installing an upgraded operating system, erase it all and start over. On 2/15/2013 11:30, Mike B. wrote: > Hi All, > > A friend just upgraded from Vista to Windows7. Is there a list of > preferred > settings for setting up Windows7 so it works best with Jaws? He is having > several issues & he doesn't know if it's the upgrade didn't go well, > settings, Or Jaws. Below is the email I received: > > It seems to be quite sluggish for one, but > most recently it has stopped recognizing commands while on Internet > Explorer. It will not recognize the alt key so I can get to the menu where > file, view, > tools, etc. are located. I tried using the control key and the enter key > together on Facebook, but it would not pull up a new page. I began to > wonder > if > the control key and the alt key had gone bad. So, I tried youtube. They > alt > key and the left arrow (go back) worked on youtube. Jaws will say on > youtube > control and whatever other key I am pressing. Jaws will say alt and > whatever > other key I am pressing, but it will not perform the task. I tried tabbing > to the menu, but when I got to where the menu should be it just said > toolbar > button. I select the button and nothing happens. I shift tab up to the > address > bar and try typing in the location and I get no results. It does not > recognize the letters. > > 1. Alt key does not work as it should. > 2. Control key does not work as it should > 3. Jaws is not reading what I type in the address bar. > 4. Computer is sluggish especially with Outlook 2010. > > Do you know what may be causing this to occur? I am using Jaws 13. That is > the only version available on that computer. I am also using Internet > Explorer > 9. > > All help will be greatly appreciated. Thank you all very much. > Take care. > Mike > This email was sent from my, iBarstool. > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
