ok, tell your friend they need to copy out there personal files then do a clean install of windows 7, installing over vista was what caused the problems.
inthaneelf -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike B. Sent: Friday, February 15, 2013 9:31 AM To: Jaws-Users List Subject: [JAWS-Users] Windows7 Suggested Settings For Jaws13 Hi All, A friend just upgraded from Vista to Windows7. Is there a list of preferred settings for setting up Windows7 so it works best with Jaws? He is having several issues & he doesn't know if it's the upgrade didn't go well, settings, Or Jaws. Below is the email I received: It seems to be quite sluggish for one, but most recently it has stopped recognizing commands while on Internet Explorer. It will not recognize the alt key so I can get to the menu where file, view, tools, etc. are located. I tried using the control key and the enter key together on Facebook, but it would not pull up a new page. I began to wonder if the control key and the alt key had gone bad. So, I tried youtube. They alt key and the left arrow (go back) worked on youtube. Jaws will say on youtube control and whatever other key I am pressing. Jaws will say alt and whatever other key I am pressing, but it will not perform the task. I tried tabbing to the menu, but when I got to where the menu should be it just said toolbar button. I select the button and nothing happens. I shift tab up to the address bar and try typing in the location and I get no results. It does not recognize the letters. 1. Alt key does not work as it should. 2. Control key does not work as it should 3. Jaws is not reading what I type in the address bar. 4. Computer is sluggish especially with Outlook 2010. Do you know what may be causing this to occur? I am using Jaws 13. That is the only version available on that computer. I am also using Internet Explorer 9. All help will be greatly appreciated. Thank you all very much. Take care. Mike This email was sent from my, iBarstool. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
