Hello Donnie,
Try the following steps to disable protected view.
1. Open ms word
2. Alt F for the file menu and under help choose options.
3. Arrow down until you hear trust center and press enter, then press enter
on trust center settings.
4. Now you want to find file block settings and press enter on it.
5. Tab until you hear Open behavior for selected file types and alt down
arrow and choose open selected file types in protected mode and allow
editing. Then you can tab to ok and press enter. You will need to close
word and restart it. This should solve the problem. Hope this helps.
Sincerely, Ryan West
-----Original Message-----
From: Donnie Parrett
Sent: Wednesday, February 20, 2013 12:42 PM
To: [email protected]
Subject: [JAWS-Users] Can't Open Attachments In Outlook 2010
Every time I try to open an email with an attachment in Outlook 2010, it
says, something like "Protected View", and will not let me open it? What
can I do so I won't have that problem when opening an attachment? I am
using Windows 7 64 bit machine and JAWS 14.
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