Hi Kuenga
You did not say which version of Windows you are using, but I will take it 
that it is Windows 7,
and if that is the case, try the following:
1. type the following in the search box on the start menu:
Folder Options
You may not need to type it completely, just until that choice comes up in 
the list, press enter.
2. When the properties open, you will be on the general tab, so move to the 
view tab
3. Tab until you come to the tree-view of options, and press the letter S,
until you hear the following:
show preview handlers in the preview Pane.
this will be the fifth item that starts with S, and more than likely will 
be, on.
Uncheck this item using the spacebar.
4.  Next,  tab to the apply button, spacebar it, and then tab to the okay 
button, and do the same.
5. Re-boot your system, and see if this corrects the problem.
HTH,
Rick Justice
----- Original Message ----- 
From: "Kuenga Chhoegyel" <[email protected]>
To: <[email protected]>
Sent: Friday, May 03, 2013 5:35 AM
Subject: [JAWS-Users] Windows not responding.


Hi,

Quite often I face with my computer of not being able to open or cloase a
document. I get the message:



"[Window Title]

Windows Explorer



[Main Instruction]

Windows Explorer is not responding



[Content]

If you restart or close the program, you might lose information.



[Restart the program] [Close the program] [Wait for the program to respond]"




Should I wish to go to other locations such as Drive C or Drive D, I start
getting the following message:





"explorer.exe

The remote procedure call failed and did not execute.

OK"



However using the right click (application key or context key,) and choose
open, I can get into the folder.



How can I resolve it?



Looking forward to hearing soon.





Kuenga Chhoegyel
National Institute for the Visually Impaired,
Khaling, Bhutan.
Mobile: +(975)17684860
e-mail: [email protected]
skype me: kuenga.chhoegyel
Follow me on face book: Kuenga Chhoegyel
visit us: www.nivi.edu.bt



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