With the US legislation do you have to take the offending business to court or will the government take any action on your and others behalf? The average person can't take these guys on and I would think that the American government would be reluctant especially now that the government and banks share the same bed. Tom Bisset -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Trish Sent: July 2, 2013 1:47 PM To: [email protected] Subject: Re: [JAWS-Users] Bill Pay
save your breath David, I took it the first time they did this switch to the complaints department of credit unions, filed a complaint explained my situation, this was the office that represents all credit unions in TX. They listened and well let's just say..they passed me off. I did get one last email stating, they had sent my complaints to the CEO of my credit union, he made the obligatory apology, but nothing really got resolved. When I would call in, I was told that, it's the browser you use, or the operating system, need to switch to Firefox or use xp, grrr I humored this old bitty one day, and used the xp machine got same results, she just said...she would have to talk to the technical dept. lol Funny thing is, when I perform a system requirements on their site to determine I'm using the proper OS/settings, it always comes back that I am. It's the yaw hoo's who run the banks that is the problem. So just when you finally get brave to tackle online banking, they go and change it all up, so your basically back to square one. We never will be where they are or on their level, it will change and just when your adaptive software is doing it's best, then it has to change to keep up with these idiots. Now, I have a headache! ----- Original Message ----- From: "David Ferrin" <[email protected]> To: <[email protected]> Sent: Tuesday, July 02, 2013 11:56 AM Subject: Re: [JAWS-Users] Bill Pay Unfortunately my bank in their effort to improve their web site is little by little pushing me out the door. They are starting to do strange things like when I hit enter on a combo box a new window pops up and my wife had to make it stop before I inflicted major damage to my desk. Then I was able to download my bank statement but not before, to be honest I am considering calling their tech center and ripping somebody a new one. I know it won't do any good but I might just feel a little better. David Ferrin A complex system that does not work is invariably found to have evolved from a simpler system that worked perfectly. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Siobhan Sent: Tuesday, July 02, 2013 12:27 PM To: [email protected] Subject: Re: [JAWS-Users] Bill Pay Hi Trish. I use BOFA they have both a great site, as well as an iPhone app that's hands down accessible. You can do anything you want with it. I use their credit card as a side note, and except for not being able to earn bonus points easily, I have no issue. They are very understanding if I was a day late paying, when circumstances flew out the window. I feel for you with the credit union, I have one and it was great until it changed to bigger guy headlocked smaller one into merger. Hope I helped somewhat. And, I'll be interested as to what others say. Siobhan On Jul 2, 2013, at 12:11 PM, "Trish" <[email protected]> wrote: > Does anyone on list do bill pay from their bank or credit union? > Also, which bank is the best for screen readers? I have a credit > union, it is again changing it's online banking, it is manageable to > some degree, but now I'm afraid of this new changes what or where it > will leave me. So I am asking list here of any recommendations of > other banking online services more suitable for screen readers. > Currently, I use Jaws 13 with window's 7. > Thanks for any help! > > Trish > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
