Brian, now to find the 3rd event. I crashed it about 5 times before. I
wanted to see if your find was the case and now I could not crash it.
I really thought I found the consistant problem. Now not sure where to look.
It would be useless to write to microsoft. Since it is office 2010 and win 7
32 bit I doubt if they would even take a peek. The next time that it fales I
will look at the task manager. I never thought of that thanks
-----Original Message-----
From: Brian Lee
Sent: Tuesday, August 20, 2013 10:50 PM
To: [email protected]
Subject: Re: [JAWS-Users] found the word problem
Hello Lenny, I had a similar problem with Word when using Windows 7 and an
earlier version of JAWS. The problem I was having is that the winword.exe
processes were not closing. Go into your task manager by using CTRL with
shift and escape key. In the processes page see how many instances of
winword.exe are running. Select each of them and use the "end task" button
to stop them. This will at least prevent you from having to restart the
system. I don't remember if the problem was resolved with doing a repair on
the office installation or by installing a newer version or build of a
version of JAWS. I hope you get it worked out. Take care. Brian Lee
Sent from my iPhone
On Aug 20, 2013, at 7:22 PM, "Lenny McHugh" <[email protected]> wrote:
Ok, It is either a word problem or windows 7 problem And I have no idea on
how to fix it.
After the system is started I can go to my documents and click on any doc
file. I can make changes save and quit with alt f4. I can locate a
different document and again update it when finished alt f4 and confirm
that I want the file saved.
Now if I use the windows key and in the search type word and launch it I
get the disclaimer that is not for business or something to that effect
and my blank document form. It does not matter if I add text and save or
just use alt f4 to close or under file select exit. Now go to my documents
and click on a file. It opens ok and I can make changes. Now I can not
quit word, I get the file in use scenario.
The only way out is to shut down windows and do a forced quit of word.
I tend to think that the problem is in word trying to close a new
document. Something is left open.
This debugging brought me back to old mainframe debugging trying to
identify the pattern. I have not really done that for 15 years and now
twice in as many days. First the signature hyperlink and now the word
problem.
---
Please visit my home page, it is motivational, educational, inspirational
with a touch of humor.
There is also a very extensive resource list for the blind.
http://LennyMcHugh.com
International Brotherhood of Magicians member #43990R
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
