Hello, I have read your account and the installation did not work as expected. I suggest you consider contacting support and asking for some assistance sorting out the installation issue. I think that it never completed as expected. There are two options that the support people will probably suggest. Either looking to see if it is installed and then uninstalling, or doing a special install from the command line that would force and over-write of everything in the JAWS 15 install you have. We have not been getting any reports of installation issues as you describe so I'm certain that this is something we just need to help you sort out.
Regards, Eric Damery -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Cristóbal Sent: Monday, September 16, 2013 12:36 PM To: [email protected] Subject: [JAWS-Users] JFW 15 installation issues Hello list, So I took the plunge with the beta over the weekend and had the oddest experience that I hadn't encountered with previous JFW beta cycles. I already submitted a bug report to FS, but since this bug doesn't really allow me to work with the beta, I was curious to know if this is something others have come across or if it was perhaps something that went wrong just on my system. In any event, I downloaded the exe file (64 bit) and went through the process of instalation like normal. At the end doing the whole restart for changes to take affect etc. After this was done and my computer powered back up, there was no indication of Jaws 15 anywhere on my desktop or in the start menu. The FSReader 3.0 icon did appear on my desktop and indeed launched fine so this showed me that something was installed. I eventually went through the windows explorer, Program Files, Freedom scientific, Run Jaws and then to the Jaws 15 folder. There I found the JFW 15 exe file and figured I would just for convenience sake throw a short cut to the file on my desktop. After placing the JFW.exe short cut and renaming it for Jaws 15, I unloaded JFW 14 and started JFW 15. However, while using the JFW 15 beta, I am finding that the settings I change in the voice profile section aren't sticking. Even though I speed up the rate of speech and press the ok button, Jaws reverts to its default slow rate setting. I also tried the startup wizard under the help menu, but it along with the check for authorization and check for updates options appear as unavailable. Like I said, I already submitted these problems through the beta form, but since there's no real option to call it in and get more detailed support, I thought I'd write to see if others dealt with these same issues and what if anything they did to fix them since as of now, I can't really work with JFW 15 and don't know if this issue will persist through to when it finally gets released in its final form. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
