Stupid question but did you run as admin? Not saying you haven't but that might help on the reinstall. Don't ask me why it can be picky. :) Hope it gets fixed soon. On Sep 16, 2013, at 2:01 PM, "Scott Duck" <[email protected]> wrote:
> Hi, > I had a somewhat similar issue when installing the JAWS 14 beta. I went > through the installation process, which appeared to go fine, and, when I was > done, no JAWS 14 anywhere. I just reinstalled it and everything was fine. > I have had no issues with the JAWS 15 beta. > Thanks, > Scott Duck > > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] On > Behalf Of Cristóbal > Sent: Monday, September 16, 2013 12:40 PM > To: [email protected] > Subject: Re: [JAWS-Users] JFW 15 installation issues > > Hello Eric, > > Thank you for following up. > > Yes, I figured it had to be something isolated to my system since I hadn't > really read any messages from others having these sorts of issues. Odd, > since I've always played with the betas going back to JFW 4.5. Oh well, I'll > try calling in later today when work slows down a bit. > > Thanks again for the follow up. > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] On > Behalf Of Eric Damery > Sent: Monday, September 16, 2013 10:12 AM > To: [email protected] > Subject: Re: [JAWS-Users] JFW 15 installation issues > > Hello, > > I have read your account and the installation did not work as expected. I > suggest you consider contacting support and asking for some assistance > sorting out the installation issue. I think that it never completed as > expected. There are two options that the support people will probably > suggest. Either looking to see if it is installed and then uninstalling, or > doing a special install from the command line that would force and > over-write of everything in the JAWS 15 install you have. We have not been > getting any reports of installation issues as you describe so I'm certain > that this is something we just need to help you sort out. > > Regards, > Eric Damery > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] On > Behalf Of Cristóbal > Sent: Monday, September 16, 2013 12:36 PM > To: [email protected] > Subject: [JAWS-Users] JFW 15 installation issues > > Hello list, > > > > So I took the plunge with the beta over the weekend and had the oddest > experience that I hadn't encountered with previous JFW beta cycles. I > already submitted a bug report to FS, but since this bug doesn't really > allow me to work with the beta, I was curious to know if this is something > others have come across or if it was perhaps something that went wrong just > on my system. > > > > In any event, I downloaded the exe file (64 bit) and went through the > process of instalation like normal. At the end doing the whole restart for > changes to take affect etc. > > After this was done and my computer powered back up, there was no indication > of Jaws 15 anywhere on my desktop or in the start menu. The FSReader 3.0 > icon did appear on my desktop and indeed launched fine so this showed me > that something was installed. I eventually went through the windows > explorer, Program Files, Freedom scientific, Run Jaws and then to the Jaws > 15 folder. There I found the JFW 15 exe file and figured I would just for > convenience sake throw a short cut to the file on my desktop. > > After placing the JFW.exe short cut and renaming it for Jaws 15, I unloaded > JFW 14 and started JFW 15. However, while using the JFW 15 beta, I am > finding that the settings I change in the voice profile section aren't > sticking. Even though I speed up the rate of speech and press the ok button, > Jaws reverts to its default slow rate setting. I also tried the startup > wizard under the help menu, but it along with the check for authorization > and check for updates options appear as unavailable. > > > > Like I said, I already submitted these problems through the beta form, but > since there's no real option to call it in and get more detailed support, I > thought I'd write to see if others dealt with these same issues and what if > anything they did to fix them since as of now, I can't really work with JFW > 15 and don't know if this issue will persist through to when it finally gets > released in its final form. > > > > Thanks, > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
