Hi In order to use remote support, you have to purchase it from Freedom Scientific. The same is true for Tandem direct. If you did purchase remote support, contact Freedom Scientific to have them create a dongle update file for you.
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Amit Pahuja Sent: Wednesday, February 05, 2014 01:29 To: [email protected] Subject: Re: [JAWS-Users] jaws remote support off late, i purchased jaws 15 with dongle. however, when i check on about jaws. it says Tandem Direct: Disabled Authorized using a Dongle. what's wrong? On Wed, Feb 5, 2014 at 11:24 PM, David Ferrin <[email protected]> wrote: > Yes. > > David Ferrin > [email protected] > Always be yourself because the people that matter don't mind, and the > ones that mind don't matter. > > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] > On Behalf Of Amit Pahuja > Sent: Wednesday, February 05, 2014 9:26 AM > To: [email protected] > Subject: [JAWS-Users] jaws remote support > > Hey folks , > > does the jaws authorized with a dongle has remote access support? can > we use jaws tandem using jaws with a dongle? > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
