If they use something similar to go to assist, then it should work because I
had to do exactly the same thing with the exception that teen viewer, was
already on my system. I don't know what to tell you.
----- Original Message -----
From: "Liuda Balcius" <[email protected]>
To: "Jaws Users " <[email protected]>
Sent: Wednesday, February 05, 2014 7:49 AM
Subject: [JAWS-Users] Geek Squad Remote Support with JAWS 12
Twice now I have tried unsuccessfully to receive tech support from the
Geek
Squad 1800 location. I do everything required and it does not hook up with
the supporter into my system to work ultimately.
First you must enter a 6-digit code, then run a tiny program, accept,
then okay twice. I get all the way to the second okay and it never appears
on the screen that JAWS reads with the Pc or JAWS cursor. This has to be
one
of the most frustrating unfortunate situations for JAWS not to read
properly
apparently.
Has anybody ever successfully received this type of service using JAWS?
If so, was it difficult or what did you do that I cannot figure out? There
must be some trick.
Thanks always.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
