Well, it looks like it was not your fault that JAWS (and all sound) was
muted in the first place. Probably the 'mute all sound' checkbox (in the
volume control) was somehow inadvertently checked by the guy beforew
finishing using TeamViewer.
----- Original Message -----
From: "Miriam Vieni" <[email protected]>
To: <[email protected]>
Sent: Monday, April 28, 2014 11:36 PM
Subject: Re: [JAWS-Users] Jaws muted after I received help throughTeam
Viewer
It's a desktop computer and I didn't hear a thing, nothing when I
rebooted.
I just have a normal keyboard for a 64 bit win7 computer. I did ask
him and
he said it was in the system. This guy has worked for the Commission
for the
Blind in the past and he has an administrative position in a college
office
for disabled students. He just ran a conference on accessibility. But
although he knew Jaws years ago, he doesn't know all that much about
it now.
He just assumed it was inaccessible to me.
Miriam
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]]
On
Behalf Of Flor Lynch
Sent: Monday, April 28, 2014 5:48 PM
To: [email protected]
Subject: Re: [JAWS-Users] Jaws muted after I received help through
Team
Viewer
Were you hearing other sounds on your computer when JAWS was muted? Do
you
have a laptop, LogiTech or other wireless, or a multimedia, keyboard
which
would have extra keys (including one for muting and unmuting
sound) that might have been activated? Best thing would've been to ask
him
how he successfully unmuted JAWS.
----- Original Message -----
From: "Miriam Vieni" <[email protected]>
To: <[email protected]>
Sent: Monday, April 28, 2014 9:47 PM
Subject: [JAWS-Users] Jaws muted after I received help through Team
Viewer
I received help with a task from my sighted computer person today and
as the task was being completed, Jaws went silent. He couldn't help
with this remotely, apparently, and when I rebooted, Jaws did not
start. He actually came to my house and started Jaws in about 2
seconds. When I asked what the problem was, he said that Jaws had
been muted. He didnd't seem to know what I could have done on my own
to start it. In this case, would insert, space bar, and S have
worked
Or is there something else I could have done?
Miriam
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