Hi Andy, What version of Adobe are you running Is it Adobe X or Adobe XI?? I ask because the correct settings are in different places in the 2 versions. Take Care. Mike This email was sent from my iBarstool.
----- Original Message ----- From: Andy Shields To: [email protected] Sent: Friday, August 08, 2014 8:16 AM Subject: [JAWS-Users] A PDF question Hi, listers, I'm using JAWS 15.9023 with Windows 7. I have an ongoing issue with PDF files, which will only display the top (address and menu bars) and bottom, but none of the actual, interior content of the window or file. Even this minimal amount of information is all I can get using the JAWS cursor; the PC cursor just registers the PDF file as "blank." I've tried using ShiftF10, or the numpad slash, to simulate a right mouse click, and this is all I get. These things used to work consistently when I had WindowEyes years ago, but I've had this problem with PDFs, either downloaded or e-mailed documents, for some time. At first I thought it was a function of some corrupted files that I was never able to delete, that seemed to be effecting the functioning of Adobe Reader here at my worksite. But we have recently upgraded from Windows XP to Windows 7, and changed from Adobe to FoxIt. (I admit to not knowing much about this program, but it should have allowed the document I linked to to be read easily in a straightforward way.) I had a sighted IT person here at work observing this, and he's usually pretty aware of how my setup is used and its capabilities, and neither of us has any idea how to resolve this. It's actually been more than a year since I've been able to get JAWS to read or access PDFs at all and, as I've tried to describe it, this seems to be a more general and consistent problem than I thought. Sorry for the long walk through all of this; my basic question is, am I missing some obvious steps that will get these PDFs to display properly. Is there a setting that needs to be changed, engaged or taken away? It's almost as though any files of this type are literally blocked, and since it is so consistent, I'm hoping the solution is something basic and obvious. I meant to add the specific information that, while using the JAWS cursor, down-arrowing took it directly from things at the top, with one more keystroke, to "64.22%" at the bottom. I just rmembered that, even when not reading PDFs, a similar thing often happens when I'm trying to use the JAWS cursor to read other parts of a webpage; it will say "100%" and "Done", at the bottom, but again, none of the actual "content" from within the window (or maybe frame would be better) is shown. So, this is even more basic; why is my JAWS not displaying things either within or around a window, which, I always thought, is part of what it's meant to do? If this is covered in some recent postings, I apologize; I try not to look at the daily digests until I'm done with work tasks, so I tend to get behind. I'd really appreciate any help you can give me. Andy For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
