I don't really know. But in past in XP when I could not get to desktop I scanned for malware / virus. I had an infection.
But it could be Jaws or W7.  Don't wish to frighten you.

----- Original Message ----- From: "t. conley" <[email protected]>
To: "jul" <[email protected]>
Sent: Monday, September 01, 2014 1:08 PM
Subject: [JAWS-Users] can't get to my desktop


for some reason I can’t get to my desktop this morning. when I hit windows key +m, as I always have, “ program manager unavailable” comes up. what do I need to do so that this stops, and I can get to my desktop, and it’s icons? jaws 12, win 7
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