Hi everyone,
I'm a new member on this list, and I'm speaking in the name of a person
who is using braille display with JAWS at his workplace. The situation
is serious and any feedback is urgent, so please try to help as much as
You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40
braille display/notetaker.
The problem is, Braille Display is not detected even when drivers are
installed for both display and JAWS! It also doesn't work with other
screen readers.
Here's what I've tried so far and it didn't work:
1. I've downloaded official drivers from baum's website.
2. I've connected braille display into the computer and I switched from
notetaker to computer mode.
3. In addition to the official Baum drivers, I've also tried all
built-in JAWS Baum drivers, and none of them worked. The problem is that
even no errors were displayed.
4. I downgraded to JAWS 14, and still not working.
5. I've tried bluetooth connection instead of USB. Paring was
successfull, but display wasn't detected by JAWS.
6. The display even wasn't detected by other screen readers, but
according to Windows, the driver is installed correctly.
So, what can be the problem? May be 64-bit Windows incompatible with
Baum Pronto, or Pronto's firmware to old. The Baum manual says that the
JAWS version must be 10 or greater, and it certainly is.
If you have any tips, please share. Just to mention again that the
person is using this braille display for work and not for private usage.
Thanks in advance,
Hrvoje
--
LP,
Hrvoje
Kontakt
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