Hello, There are only a couple other things I can think of that you might try. Have you tried installing the driver in compatibility mode? This can be done by going into the contextual menu of the installation file to the compatibility tab and making choices. If you try that it might be a good idea to remove the device from the JAWS list first so that you don't have multiple entries. After installing and if it works try adding it again in JAWS and restarting JAWS or even the system.
You might consider contacting a tech support rep with Baum. I had a problem with installing a HIMS display with the driver made available on their web site but a technician had a driver he sent me that worked well. For Baum in the U.S. Toll free: (855) 620-7985 — [email protected] Hope you get it working! Take care. Brian Lee [email protected] -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Hrvoje Katic Sent: Monday, October 06, 2014 7:40 AM To: [email protected] Subject: [JAWS-Users] JAWS and braille display not communicating (urgent)! Hi everyone, I'm a new member on this list, and I'm speaking in the name of a person who is using braille display with JAWS at his workplace. The situation is serious and any feedback is urgent, so please try to help as much as You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker. The problem is, Braille Display is not detected even when drivers are installed for both display and JAWS! It also doesn't work with other screen readers. Here's what I've tried so far and it didn't work: 1. I've downloaded official drivers from baum's website. 2. I've connected braille display into the computer and I switched from notetaker to computer mode. 3. In addition to the official Baum drivers, I've also tried all built-in JAWS Baum drivers, and none of them worked. The problem is that even no errors were displayed. 4. I downgraded to JAWS 14, and still not working. 5. I've tried bluetooth connection instead of USB. Paring was successfull, but display wasn't detected by JAWS. 6. The display even wasn't detected by other screen readers, but according to Windows, the driver is installed correctly. So, what can be the problem? May be 64-bit Windows incompatible with Baum Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS version must be 10 or greater, and it certainly is. If you have any tips, please share. Just to mention again that the person is using this braille display for work and not for private usage. Thanks in advance, Hrvoje -- LP, Hrvoje Kontakt * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na Whatsapp i Viber) * Skype: hrvojekatic * Kliknite ovdje za moj Facebook profil <http://www.facebook.com/hrvix> * Kliknite ovdje za moj Twitter profil <http://www.twitter.com/hrvix> For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
