Hi Flor and all, The issue for me occurs for both left and right alt keys. It is an intermittent problem and there is no error code generated that I can pass onto FS technical support. Like Diane, the problem magically occurred one day and has not gone away. For me, the problem begun with JFW 13. Your solution of pressing ctrl-alt-del some times resolves the problem and when it does not I resot to a reboot.
Cheers, Rob -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Flor Lynch Sent: November-15-14 10:47 AM To: [email protected] Subject: [Bulk] Re: [JAWS-Users] [Bulk] Re: problem with alt key on the right Hi Robert, Does it occur on both of your alt keys? On Diane's, it doesn't. (if it were a sticky key issue it should occur on both left and right sides.) Rebooting did not solve the problem for her, and it only started happening that day. So your symptoms may not be the same. If I may say so,your symptoms are like the reocurrence of an old, old, problem in JAWS that used to happen quite regularly way back in the days of JAWS3x, and that mysteriously vanished with no known cause or solution. Rebooting fixed the issue then. Another possible fix is to hit the alt, shift, and ctrl keys multiple times in quick succession (this sometimes restores the status quo ante). ----- Original Message ----- From: "Robert Arrabito" <[email protected]> To: <[email protected]> Sent: Saturday, November 15, 2014 3:01 PM Subject: Re: [JAWS-Users] [Bulk] Re: problem with alt key on the right > Hi Diane, > > I encounter the same problem on a daily basis with JFW 15 on > different PCs > running Windows 7. I brought this problem to the attention of > technical > support at Freedom Scientific on several occasions during the last > year. The > technical support folks diagnosed the problem as a sticky control key. > It > has nothing to do with your keyboard layout. And as Mike says below, > the > only way to resolve the problem is to reboot your computer. It would > be > great if you and others encountering this problem would report it to > FS > technical support so they can resolve the problem. > > > Cheers, > Rob > > > -----Original Message----- >>From: JAWS-Users-List [mailto:[email protected]] >>On > Behalf Of diane giannetti > Sent: November-14-14 8:11 PM > To: [email protected] > Subject: [Bulk] Re: [JAWS-Users] problem with alt key on the right > > Hi Flora and Mike. Thanks for the info. Mike, I did reboot the > computer > many times and it did not work. Flora, where do you have your > computer set > to do what you said? > > -----Original Message----- >>From: JAWS-Users-List [mailto:[email protected]] >>On > Behalf Of Mike B. > Sent: Friday, November 14, 2014 7:49 PM > To: [email protected] > Subject: Re: [JAWS-Users] problem with alt key on the right > > Hi Diane, > > I've had this happen before with a different operating system but, > rebooting > the computer always resolved the issue. I'll have to sabe Flor's tip > in > case it happens again. > Take Care. > Mike > This email was sent from my iBarstool. > > ----- Original Message ----- > From: Flor Lynch > To: [email protected] > Sent: Friday, November 14, 2014 3:20 PM > Subject: Re: [JAWS-Users] problem with alt key on the right > > > Hi, > you've probably changed the keyboard layout from the US keyboard to > a > European (or UK) keyboard. To restore it, the key may be, left alt > plus > shift. If you hear another setting, press those keys again and You > will > eventually land on "setting keyboard layout to US". > > ----- Original Message ----- > From: "diane giannetti" <[email protected]> > To: <[email protected]> > Sent: Friday, November 14, 2014 9:04 PM > Subject: [JAWS-Users] problem with alt key on the right > > > >I have windows 8.1 and jaws 16. When I press the alt key on the > right > >side > > and tab, jaws announces alt control tab. This only started today. > > Has > > anyone had an issue like this before? The left alt key and tab > works > > just > > fine. > > > > > > > > Any help would be appreciated. > > > > > > > > Thank you. > > > > > > > > Diane > > > > For answers to frequently asked questions about this list visit: > > http://www.jaws-users.com/help/ > > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
