Hi Group, A friend of mine is having a problem with JAWS 16. Here is his problem below.
Hello, all. I am wondering if anyone is experiencing this frustration with JAWS 16 and if you have any suggestions (besides going back to JAWS 15) of a setting I might check on my computer. I am using JAWS 16 on a Fujitsu laptop, Windows 7 64-bit. I have 8 mb of RAM and a 2.1 processor. When I read through a document line by line, using the down arrow, JAWS often rereads the line, even though I have pressed DownArrow. In addition, I am a fast typer, and sometimes I notice skipped letters. I could blame this on my typing, but I did not see it until I installed JAWS 16. I contacted FS Technical Support and, upon their recommendation, did a repair of the install. As that made no difference, I uninstalled JAWS and all shared components and reinstalled from the DVD. Still no success! This is the most frustrated I have been with a JAWS release in many years. Again, I am wondering if there is a setting I need to check on my computer, but all other versions of JAWS run smoothly. Any suggestions you can give me would be much appreciated. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/