I'm not sure if that is one of the sources of the problem, but I did uninstall it and then reinstall it and that did the trick. At least the JAWS search command is showing up in my list of managers now. Having said that, I still need to call them as my OCR is definitely not reading PDF's. When I press space bar and insert and then the letter O, all is good until I press the letter D, and then it says "OCR" has failed to start. Maybe I am doing it wrong. I'll have to check the directions again to find out.
Thanks for the feedback.
Marie J

-----Original Message----- From: Baracco, Andrew W
Sent: Friday, November 21, 2014 11:31 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] [EXTERNAL] Re: Jaws OCR problem

I think that calling tech support is good advice, because you may have a
faulty JAWS installation. There's perhaps another thing. I know that
with Window Eyes, certain menu choices are locked out depending on the
user level you choose, I. e. beginner, intermediate, or advanced. Could
that be the same case for JAWS?

Andy


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Marie J
Sent: Thursday, November 20, 2014 4:18 PM
To: jaws-users-list@jaws-users.com
Subject: [EXTERNAL] Re: [JAWS-Users] Jaws OCR problem

Thanks Mike,
you are always a great help!
I will call them as you suggest because now that I try to use other new
features in 16 such as the
JAWS Command Search, I find that it does not work either and is not even
in
my list of JAWS MANAGERS.
Keep smiling.   Marie J
-----Original Message----- From: Mike B.
Sent: Tuesday, November 18, 2014 2:03 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws OCR problem

Hi Marie,

I don't have a PDF file to play with so, contacting FS Tech Support
might be
in order if someone doesn't post with an answer.  Sorry I couldn't be of
more help.
Take care.
Mike
This email was sent from my, iBarstool.

----- Original Message ----- From: Marie J
To: jaws-users-list@jaws-users.com
Sent: Tuesday, November 18, 2014 9:08 AM
Subject: Re: [JAWS-Users] Jaws OCR problem


Hi Mike,
I had the exact same problem and cannot get it to read anything at all.
Any
suggestions?
Marie


----- Original Message ----- From: "Mike B." <mb69ma...@charter.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, November 18, 2014 1:12 AM
Subject: Re: [JAWS-Users] Jaws OCR problem


Hi Cuong,

On a PDF file if  you press, insert + spacebar, then press, O, and
then,
D,
for document does anything happen at all?

Take care.
Mike
This email was sent from my, iBarstool.

----- Original Message ----- From: Dang Manh Cuong
To: Jaws Users
Sent: Sunday, November 16, 2014 8:44 PM
Subject: [JAWS-Users] Jaws OCR problem


To all listers
Updated jaws 16.0 and OCR today, but the OCR for pdf file doesn't
work.
Please help me to solve it. Any help would be appreciated.
Cuong.

--------------
Dang Manh Cuong
The Assistive technology specialist
Sao Mai Vocational and assistive center for the blind
74/17 Bui Quang La, ward 12, Go Vap Dst, HCMC, Vietnam
Tel: +84862573309
E-mail: trungtamsaomai2...@gmail.com
saomai.congn...@gmail.com
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For answers to frequently asked questions about this list visit:
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For answers to frequently asked questions about this list visit:
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-------------- Dang Manh Cuong The Assistive technology specialist Sao
Mai
Vocational and assistive center for the blind 74/17 Bui Quang La, ward
12,
Go Vap Dst, HCMC, Vietnam Tel: +84862573309 E-mail:
trungtamsaomai2...@gmail.com saomai.congn...@gmail.com Facebook:
https://www.facebook.com/SaoMaiCenter Website: http://www.saomaicente


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