Hi Jodi, In Adobe Reader XI there is a checkbox in the Security Enhanced tab called, Enable Protected Mode at startup, that needs to be unchecked. This checkbox needs to be unchecked in prior versions but, I don't recall which tab in preferences it's in but, I think it might be in the Security tab. They made several changes from Adobe Reader 9 preferences to newer version preferences. I don't know what differences there are between Adobe Acrobat & Adobe Reader, if any. Take Care. Mike This email was sent from my iBarstool.
----- Original Message ----- From: Hans Pauli Sundstein To: [email protected] Sent: Saturday, January 17, 2015 5:51 AM Subject: Re: [JAWS-Users] Protected PDF Documents & Jaws Hi. I am not sure how to do this in an older version of Adobe as v.9, but in Adobe Reader 11, there must in settings, "Settings extended" uncheck the box where pdf-document's are opened in protected mode. Probably you find this on the General tab in v.9. Hans Pauli. -----Oprindelig meddelelse----- From: Cowle, Jodell Sent: Friday, January 16, 2015 8:30 PM To: '[email protected]' Subject: [JAWS-Users] Protected PDF Documents & Jaws Hi, I have JAWS Version 16 and Windows 7. During this past week I have had difficulty with two different .pdf documents, both protected. I cannot say more about the protection, JAWS says protected document, and I am able to read it for a while. Then my computer slows down drastically, JAWS loses focus, and I cannot use my computer until I give it a hard reset or a sighted person closes the .pdf document. Has anyone had this experience or know of a way to get around it. Also, this last document has links to other documents which I need to access, but they don't show up as links. When I enter on their names nothing happens. This may be a separate issue, but also important to me, as I need to read this documentation for work. BTW, I am using Adobe Acrobat 9 Pro. I am investigating having Acrobat Reader installed to see if this might help. I would appreciate any ideas from this list. Thank you. Jodi Jodi Cowle City of Madison, Information Technology (608) 267-4911 [email protected] For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
