Not sure on the Braille display. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Londa Peterson Sent: Friday, February 20, 2015 11:50 AM To: [email protected] Subject: Re: [JAWS-Users] JAWS 16 issue
I've had some similar issues. Does your friend have a Braille display connected? Just curious if it might have something to do with that since the problemns are almost non-existent if the display isn't there. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Pinky Sent: Thursday, February 19, 2015 7:18 PM To: JAWS-Users-List 2 Subject: [JAWS-Users] JAWS 16 issue Hi Group, I have a friend of mine that is having a JAWS 16 issue. If you can help or make any suggestions on this problem, your help would be greatly appreciated. Below is the email I received from him. Hello, all. I am still not having any success with my earlier issue involving JAWS 16. I just thought I would revisit, updating you on what I tried most recently, and see if anyone at all has a suggestion. Please pardon the lengthy post, by the way. I am using JAWS 16.0.1925 on a Fujitsu laptop, Windows 7 64-bit. I have 8 mb of RAM and a 2.1 processor. When I read through a document line by line, using the down arrow, JAWS often rereads the line, even though I have pressed DownArrow. In addition, I am a fast typer, and sometimes I notice that JAWS messes up email addresses and subject lines in emails I send through Outlook 2010. I could blame this on my typing, but I have been a JAWS user since JFW 2.00 and did not see this issue until I installed JAWS 16. I contacted FS Technical Support and, upon their recommendation, did a repair of the install. As that made no difference, I uninstalled JAWS and all shared components and reinstalled from the DVD. Still no success! I contacted technical support again, and not only uninstalled JAWS and all shared components, but removed all JAWS references from the registry. As soon as I reinstalled JAWS, it worked correctly! However, the very next morning, we were back to having the issue. FS seems to think it is not a JAWS problem, but no one seems to be able to tell me what setting on my machine to check or change. All other versions of JAWS work beautifully. Does anyone have any idea at all of something I might try? I find it frustrating to pay for an SMA and then not be able to use the program to achieve normal productivity on my job. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
