Yeah, I keep forgetting that, but I do understand why it is. Find the
information below from Crucial Technical Support:
Hello Michael,
Thank you for contacting Crucial.
In most cases, your SSD can be returned to normal operating condition by
completing a power cycle. The process will take approximately one hour.
We recommend you perform this procedure on a desktop computer because it
allows you to only connect the SATA power connection, which improves the
odds of the power cycle being successful. However, a USB enclosure with an
external power source will also work. Apple and Windows desktop users follow
the same steps.
1. Once you have the drive connected and sitting idle, simply power on
the computer and wait for 20 minutes. We recommend that you don't use the
computer during this process.
2. Power the computer down and disconnect the drive for 30 seconds.
3. Repeat steps 1 and 2 at least one more time.
4. Reconnect the drive normally, and boot the computer to your
operating system.
5. If the latest firmware has not been updated to your drive, do so.
Go to http://www.crucial.com/usa/en/support-ssd for our firmware updates.
A laptop computer will also work, but you’ll have to connect the drive and
navigate to the system's BIOS menu. (Please refer to your system
manufacturer’s documentation on how to access the BIOS.) Allowing the drive
to sit in the BIOS will improve the odds that the power cycle will work. For
laptops, we don’t recommended using a USB enclosure powered via USB. In
addition, Apple users must hold the Option key while they power on the
system (with the SSD installed). This will boot the Mac to the Startup
Manager screen. The Startup Manager screen works like the BIOS screen on a
laptop, in that it gives the drive power without any data throughput.
1. Laptop users will need to be in the BIOS menu, or Mac Startup Manager as
stated above. The computer will need to stay powered for 20 minutes. We
recommend you don’t use the laptop during this process.
2. Power the computer down and disconnect the drive for 30 seconds.
3. Repeat steps 1 and 2 one more time.
4. Reconnect the drive normally, and boot the computer to your operating
system.
5. If the latest firmware has not been updated to your drive, do so. Go to
http://www.crucial.com/usa/en/support-ssd for our firmware updates.
In the event that we need to set up a warranty RMA exchange, please provide
us with your shipping address (no PO boxes, please) and contact information.
-----Original Message-----
From: Michael B.
Sent: Wednesday, July 22, 2015 8:09 PM
To: [email protected]
Subject: Re: [JAWS-Users] Recovering SSD
Howdy Señor Boyd,
Since this list does not allow attachments, would you please copy & paste
the information from the attachment into an email & post it to the list?
This info has the potential to help others that may find themselves in the
same or similar situation as you encountered. Thanks much.
Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers!
----- Original Message -----
From: Michael Boyd
To: [email protected]
Sent: Wednesday, July 22, 2015 4:41 PM
Subject: Re: [JAWS-Users] Recovering SSD
Hi Everyone,
I spoke to Crucial Support, and the technician said that it was possible for
me to recover my drive using the method described in the attached file. Its
here if you are interested. Basically it involves some things that I do not
happen to have available at the present, like an AC powered external USB
drive inclosure, or a desktop computer. If all else fails, he did say that
since the drive is still under warranty, that Crucial would replace the
drive for me. It does have a 3 year warranty on it, and I have only had it
since late last year. Thanks for all of your input, you had some good ideas,
but none were close to the procedure described in the attached document,
which involves booting the computer into the BIOS, and running a power cycle
procedure. Thanks again for your responces.
Mike
[email protected]
-----Original Message-----
From: Alan Robbins
Sent: Wednesday, July 22, 2015 2:48 PM
To: [email protected]
Subject: Re: [JAWS-Users] Recovering SSD
Mike,
Have you tried using diskpart to view the drive? My guess is
it may be offline and so won't appear.
Best,
Al
-----Original Message-----
From: JAWS-Users-List
[mailto:[email protected]] On Behalf Of
Michael Boyd
Sent: Wednesday, July 22, 2015 2:25 PM
To: [email protected]
Subject: Re: [JAWS-Users] Recovering SSD
Hi Steve,
Yes, this is correct. I do not see the drive in either Disk
Management or This PC. I am not sure if it is showing in
Device Manager, because I do not know the name of the
device, only the name that I assigned to it. Of course I
know the manufacturer and the model of the drive, but this
rarely shows up anywhere unless the drive is assigned thisas
its name in This PC.
Mike
[email protected]
-----Original Message-----
From: Steve
Sent: Wednesday, July 22, 2015 10:51 AM
To: [email protected]
Subject: Re: [JAWS-Users] Recovering SSD
Just changing the subject, and,
is your SSD back in a raw state? You're saying when you go
into disk manager, you can't see it at all?
----- Original Message -----
From: Michael Boyd
To: [email protected]
Sent: Wednesday, July 22, 2015 10:22 AM
Subject: [JAWS-Users] Defraging SSD's
I would like to share my experience with my Crucial 120 GB
SSD. I had
created a Windows Recovery partition on this SSD, which
reduced the
available space from its normal size of around 105 GB down
to ony 32.1 GB.
As I did not use the drive for anything at the time, I
simply stored it away
incase I ever needed it. Lately however, I did have nother
need for the
drive, so I decided to remove the recovery partition from it
to give me back
the full amount of available space on it, and I chose to do
this by
reformatting the drive. So, I did this, and when finished,
the drive was
cleaned of its contents, of course, but the available space
did not return
to the 105 GB that I expected, it stayed at 32.1 GB. I then
consulted some
articles on how to recover the lost space on the drive, and
concluded that
the partition had not been removed from the drive, and I
performed the
necessary action to remove it through disk management. Well,
low and behold,
the entire drive disappeared from my drive list in This PC,
and nothing I
have tried has been able to make the computer recognize the
drive again.
When I plug the drive into the computer, I get the normal
connection sounds
an such, but the drive is not appearing in the drive list.
So, it seems to
me, that the drive is hidden in some fashion, and I am not
surehow to go
about getting it to appear again. From what further reading
I have done on
the subject, I believe it may be something in how the
computer changed the
binary code on the drive, since any given empty drive should
be written with
all zeroes, mine was apparently over written in some fashion
with all ones
or a combination of both. In any case, I am now at a loss as
how to recover
the drive if possible. Any help or suggestions would be
appreciated. Thanks.
Mike
[email protected]
For answers to frequently asked questions about this list
visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list
visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list
visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Looks like I am going to need some sighted assistance to perform this since
my only computer is a laptop, plus I am going to have to find another way to
connect the drive other than via USB. I am not sure right now what that is
going to be, and am thinking that it might be less costly for me to start
the Return process and get a new drive. This guy said that he thought the
process above might not work, and he talked like they would replace the
drive without any heartache, and it is still well within the 3 year warranty
period. I certainly hope that no one has to do this, but if so, I hope this
information is useful to anyone who needs it.
Mike
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
