I have the exact issue with W 10. When trying to check for updates I
get the same message. I've done an uninstall, a reinstall, a repair and
still the problem persists.
FS support tells me it's a firewall setting, but all else works via the
Internet except for checking for the JAWS update. Actually I know I'm
up to date, but I should get that message, not unable to download blah
blah blah.
On 9/9/2015 9:46 AM, Dacia Cole wrote:
Hi,
I'm trying to check and see ifthere are any jaws updates for my
version of jaws and when I launch it it says that it can't retrieve a
list of updates because it can't contact freedom scientific because
I'm either not connected to the internet, my firewall settings aren't
right or my proxie settings aren't right. Can someone help? I'm
obviously connected to the internet as I can send this email.
thanks,
Dacia
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