the computer geek can most likely clear the password, especially if he/she is tech savvy, but ` they don't mess up the normal functioning of windows. before Vista came out, I had a problem with logging into XP, and the local shop geek cleared the password but woundup messing up windows for me.


On 11/16/2015 1:26 PM, Neil Towery  wrote:
Hello Gang:

  After almost precisely one week of using Windows 10, I got locked out. I
was in the process of setting up an MS account, and even established a
password. But, somehow never got the account verified.

  Now, Win 10 comes up asking for a password. It even shows the hint for the
password. But, it will not accept it. Nor, will it accept any other MS
passwords I have.

  For the user name, which narrator does not read, it just has the first and
last name, with the proper capital letters, and a space between the first
and last name. My  wife could see that.

  I liked Windows 10, until this. The MS Help Desk worked mightily with me
and my wife, who is sighted. No luck.

  We could not even roll back to Win 7. Needed the password to do that.

  So, here is my question. Can a computer geek at the local shop push past
the password and unlock the computer? I would not mind investing a little
money into it. Probably an hour's worth of  work.

  So, I am looking for opinions.

  Thanks a bunch.

Neil Towery

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