Neil, Since you have a person with vision handy, Perform a restore to go back exactly 6 days. Then, you can reinstall a new password. And Windows 10 should still be good. I ran into this number below: MS tech reset password: 800-306-1557
If, it works, let me know... Jorge -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Neil Towery Sent: Monday, November 16, 2015 1:27 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Locked out of Windows 10; Can a bonified MS person unlock computer Hello Gang: After almost precisely one week of using Windows 10, I got locked out. I was in the process of setting up an MS account, and even established a password. But, somehow never got the account verified. Now, Win 10 comes up asking for a password. It even shows the hint for the password. But, it will not accept it. Nor, will it accept any other MS passwords I have. For the user name, which narrator does not read, it just has the first and last name, with the proper capital letters, and a space between the first and last name. My wife could see that. I liked Windows 10, until this. The MS Help Desk worked mightily with me and my wife, who is sighted. No luck. We could not even roll back to Win 7. Needed the password to do that. So, here is my question. Can a computer geek at the local shop push past the password and unlock the computer? I would not mind investing a little money into it. Probably an hour's worth of work. So, I am looking for opinions. Thanks a bunch. Neil Towery For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/