it sounds like the problem is because you have not verified your
password with microsoft as of yet
I would call the accessibility help desk again and see if they can
verify your account and password for you on their computers and then try
to log in again.
just a thought
[JAWS-Users] Locked out of Windows 10; Can a bonified MS person unlock
computer
Hello Gang:
After almost precisely one week of using Windows 10, I got locked out. I
was in the process of setting up an MS account, and even established a
password. But, somehow never got the account verified.
Now, Win 10 comes up asking for a password. It even shows the hint for the
password. But, it will not accept it. Nor, will it accept any other MS
passwords I have.
For the user name, which narrator does not read, it just has the first and
last name, with the proper capital letters, and a space between the first
and last name. My wife could see that.
I liked Windows 10, until this. The MS Help Desk worked mightily with me
and my wife, who is sighted. No luck.
We could not even roll back to Win 7. Needed the password to do that.
So, here is my question. Can a computer geek at the local shop push past
the password and unlock the computer? I would not mind investing a little
money into it. Probably an hour's worth of work.
So, I am looking for opinions.
Thanks a bunch.
Neil Towery
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