Hi,
With all due respect I can't speak authoritatively as I don't work for them
but I can say that when I renewed just a few weeks ago I was specifically
told that my SMA's were for versions 18 and 19 specifically. So I'd be
careful not to assume that they can be used for any future version
regardless of number. For if that were so people wouldn't have to pay for
multiple upgrades in order to catch up if they were a few versions behind.
Just a thought.
Robin
-----Original Message-----
From: Mike
Sent: Saturday, November 21, 2015 7:37 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] november windows 10 update
I have seen nothing saying that one has to upgrade everytime that a new
version of Jaws is released. If you have
2 SMA's remaining, and you choose not to upgrade to 18, then you will still
have 2 SMA's when versions 19 and 20 are released. I just used my last SMA
to upgrade to 17, and I did renew my SMA's, but the FS salesperson did not
state that they were for Jaws 18 and 19, nor did the sales receipt that I
received via mail a few days later
Mike
mike....@comcast.net
-----Original Message-----
From: Neil Towery
Sent: Wednesday, November 18, 2015 6:28 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] november windows 10 update
I will be very interested in what FS tells you. So, please put something in
your subject line about SMA and upgrades. I do not want to miss the answer.
Thanks. Neil
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Kevin
Sent: Tuesday, November 17, 2015 11:10 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] november windows 10 update
um, when I bought jaws 11 I FS gave me 3 SMAs and I did not use them until
15 came out. I used one to authorize 15 then when 16 came out I used
another! so I don't understand what your saying. I'll contact FS to
confirm what you say!
-----Original Message-----
From: Londa Peterson
Sent: Tuesday, November 17, 2015 8:02 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] november windows 10 update
If you have one upgrade remaining, that's the sma. You have to use it for
17. If you try and use it for 18, you won't be authorized. It will know that
you've tried to skip, and it won't let you. I would encourage you to call FS
to verify what I'm saying to you. I just hate to see you waste a perfectly
good upgrade thinking that you can use it later when you can't.
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Kevin
Sent: Tuesday, November 17, 2015 10:36 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] november windows 10 update
well when I go to my help menu in jaws it still says 1 remote upgrade
remaining. I'm not sure if this is the SMA everyone speaks of, I don't even
know what a SMA is all I know is I can upgrade one more time!
-----Original Message-----
From: Londa Peterson
Sent: Tuesday, November 17, 2015 6:27 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] november windows 10 update
Hi Kevin,
Unfortunately,, as far as I know you can't save SMA's. If you don't install
17, you still can't get 18 if you only have one SMA left. You've simply
wasted your SMA by not installing 17. Unless FS has changed something
recently that is.
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Kevin
Sent: Tuesday, November 17, 2015 12:19 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] november windows 10 update
the first major windows 10 update fixed the crashing that was happening
with jaws don’t ask how, but I am not experiencing jaws crashes anymore.
this is good because I won’t need to use a SMA to upgrade jaws, 16 latest is
good enough!
Email is golden!!!
Kevin Lee
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