Many thanks Al. I will most definitely follow up with FS. Phil
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Alan Robbins Sent: Friday, November 27, 2015 9:18 AM To: [email protected] Subject: Re: [JAWS-Users] jaws and word 2013 sluggish problems Phillip, Sounds to me like part of the pause issue with jaws some of us are experiencing. I would suggest submitting a report to Freedom Scientific at: [email protected] They are closed today or you could call, but if you prefer to talk by phone you could call Monday. Personally, I like the email route for paper and documentation trail as the issue gets kicked up the ladder. They do want to hear about these issue to adequately fix. Al -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Philip Hall Sent: Thursday, November 26, 2015 10:27 PM To: [email protected] Subject: [JAWS-Users] jaws and word 2013 sluggish problems I am running Jaws 17.0.1214 on a 64-bit 3.2MHZ windows 7 ultimate system with 12 GB of ram. I am also running Word 2013. When I am typing for a period of time in word, suddenly without warning, Jaws will stop speaking. If I wait for bout ten seconds, , jaws will say the last key pressed. If I press another key, I have to wait another 10 seconds or so before that key is echoed. Eventually all the keys pressed will show up in my document. I am just wondering if this might be a jaws problem, or if there might be a setting within word that might have to be changed, possibly something to do with recovery? Also, if I attempt to save a large document first as a doc, and then as a text file, Jaws will crash and sometimes restart. Even after it restarts, sometimes Jaws will not respond and I must use narrator to finish saving my text file within word. This seems to happen with Jaws 17 and 16. Any clues would be great fully appreciated. Phil For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
