Skype is different than Skype for Business. Annette
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Kurt Miller Sent: Thursday, January 28, 2016 1:39 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS Tandem Have you listened to the free FS webinar on using Skype and setting the accessibility for the use of screen readers? Kurt After blindness and a double organ transplant, you can say I am as resilient as rubber, anything you throw at me I am going to bounce back from! -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Annette Carr Sent: Thursday, January 28, 2016 11:07 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS Tandem At work we are trying to find a way to provide technical assistance to remote employee's using JAWS. I am at my wits end with IT Tech Rep's removing or disabling JAWS as a solution to a user's problem when it is not the cause of the problem. There are some issues that can be resolved remotely by a Tech who understands the use of JAWS on a user's computer. Our latest situation is that Skype for Business was pushed to everyone's computer. It is set to automatically launch and it wants the user to sign in. We have found countless accessibility problems with the application, that we are taking it out of the start menu for JAWS and Magic users. At many of our regional offices, the IT Tech's are removing JAWS or disabling JAWS instead of doing what we asked with Skype for Business. I guess from their perspective if the assistive technology is removed from the equation the problem is gone. Of course, then the new problem is that the employee cannot do their job. If the tandem session is initiated by the "target" computer, does the "controller" computer still need to be running the same or newer JAWS version? Unfortunately, IT does not own JAWS17 and we've started updating users to JAWS17. Thanks, Annette -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Ferrin Sent: Thursday, January 28, 2016 8:48 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS Tandem Although at first I was under the impression that someday tandem would be a charge service that has never come to pass. In short it is still free and works quite well. The main requirement is that the controlling computer be running a licensed version of JAWS and it be the same version or newer than the client system. The client system after landing in the utilities menu needs to hit enter three times and then wait for the controller to give a code. I have done it so many hundreds of times it is simply automatic, muscle memory pretty much. Do you need some sort of help? FYI make certain you trust the person who takes control of your system because they have the same level of access to it as you yourself. Naturally you can observe everything they are doing while they work. -----Original Message----- From: Annette Carr Sent: Thursday, January 28, 2016 8:09 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS Tandem Hi All, I am not writing the below message to start controversial outbursts here on the list. So if you have criticisms of whatever the answers might be to the questions I pose below, please reframe from posting them. Is there a charge or subscription required for the use of JAWS Tandem? Does it make a difference if you are using a Direct Session verses a Center Connection? My questions come from what I read on the Freedom Scientific website at URL: http://www.freedomscientific.com/JAWSHq/JAWSTandemQuickStart The above mentioned URL only provides information about using JAWS Tandem with JAWS10 and WindowsXP & Vista. Does anyone know if the instructions and information on the above URL is applicable in Windows7 and Windows10 when using JAWS 17 and/or JAWS16? I've done only a little more searching and have not found answers to my questions. Thanks, Annette For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ David Ferrin You don't have to be crazy to run a list like this, but it does help. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
