You probably just need to go through the authorization process. I had to do 
that when I installed the update.


Sent from Kimber's iPhone

> On Apr 6, 2016, at 5:44 PM, Jo Luland <[email protected]> wrote:
> 
> I just downloaded the new update for JAWS17, but it's the wrong one. I've 
> always had JAWS home edition; this one is JAWS PROFESSIONAL. At first, I 
> thought it would be ok, but when I was told I was operating in demo mode, I 
> knew it really wasn't what I want. I redownloaded the link and, of course, 
> the same thing happened, but this time it told me right from the start that I 
> would be operating in demo mode. How do I get out of this mess? Please, 
> please somebody help! This demo mode is extremely annoying. All suggestions 
> will be gratefully appreciated. Thanks.
> Jo
> 
> 
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