I ran a repair last week after the latest update failed to complete. (The update reached the "installing JawsPatch" stage and never continued past that point.) I ran the repair with the new version of JAWS, i.e., the installer of the updated release.
The repair completed, but unfortunately it produced a dialogue during installation that reported an "unknown exception", as I recall. JAWS runs apparently correctly, but I wouldn't be surprised if there were issues left over from the repair process. When this machine is upgraded, if I still experience updates that fail to install, I'll submit a report to Technical Support. Adrian Spratt <[email protected]> wrote: > The version and release you download for the repair must be the same that > you're running on your system, and it is that release number that you > incorporate into the windows run command line. > > Adam, you say you've already downloaded the JAWS file, so that's the one you > copy into your root folder and proceed to follow Ed's transcribed FS > instructions. Two more notes: > > 1. After you finish entering the command line and press enter, you may find > yourself waiting a pretty long time. But JAWS will be speaking for much of > the process. > > 2. At one point, I think before the 30% mark, you'll be told that JAWS is > installing a certain file with "sentinel" in the name. Several times in my > experience, the repair process has abruptly ceased soon after. Usually, > starting the process over gets you past this obstacle. It's easy to start > over because the command line will still be in the run window. I think one > time I had to reboot and restart the process to get past this point. > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] On > Behalf Of Pinky > Sent: Friday, April 08, 2016 11:30 PM > To: [email protected] > Subject: Re: [JAWS-Users] running a repair, jaws 17, win10? > > Try running a repair using the instructions. > Download the JAWSR screen reading software version 17.0 update to the root > of the hard drive from one of the links below: > > . JAWS 17.0.1806 64-bit English - April 2016 > ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/JAWS/17180468DA9E/ > J17.0.1806enu-x64.exe > > . JAWS 17.0.1806 32-bit English - April 2016 > ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/JAWS/17180468DA9E/ > J17.0.1806enu-x86.exe > > Once the file is on the root of your hard drive, take the steps below to run > a repair and see if the issue persist. > > 1. Activate the run dialog "windows key+r" > 2. Type in: > c:\J17.0.1806enu-x64.exe /type repair > or > c:\J17.0.1806enu-x86.exe /type repair > And hit enter > > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] On > Behalf Of Adam Morris > Sent: Friday, April 08, 2016 9:02 PM > To: Jaws for Windows. > Subject: [JAWS-Users] running a repair, jaws 17, win10? > > Hi all, > > On my desktop jaws won't start automatically. > Is the only way to do a repair by pressing enter on the downloaded file or > is there another way to do a repair with a command line? > Is there a difference between pressing enter on the exe and selecting repair > or using the command line? > > > -- > > > Adam Morris > > email: > [email protected] > > > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
