Have you checked if the window is maximized??
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of zoe fiogkos Sent: Monday, May 16, 2016 9:39 AM To: [email protected] Subject: [JAWS-Users] before i contact fs support does anyone have any idea? Hi listers, Has anyone had this issue, or knows how to fix it. My issue is this, I'm using windows 10 and latest jaws 17. I updated jaws a few days ago and today I sat down to sort some music on my laptop. I opened file explorer through a shortcut I have on my desktop which is my music folder. I hear jaws say music multiview list box not selected Michael Jackson 1 of 4. I arrow up and down through the folder and jaws announces the different files. I hear the file I want for example Michael Jackson and I hit enter on my keyboard, and jaws opens it. And then I hear jaws say Michael Jackson multi view list box track 1 not selected, and then here's the problem. I can't up and down through the files with the arrow keys jaws announces absalutley nothing. No matter what I do with the arrow keys no response, I alt tab back into the window but nothing. My laptop is a touch screen, so if I put my finger on the screen and move it around jaws announces the file names for example track 1 or track 2, and if I double tap with my finger on the screen it opens the file as expected. Does anyone know how to fix this? Could one of my jaws settings have gotten screwed up with the update? Or maybe windows update screwed up something with jaws? Any ideas on how to fix this?i want to be able to use my keyboard to go through my files and open them like before, I don't want to use the touch screen. Any help is greatly appreciated. Regards Zoe For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
